Sorry, but we do not restore lost items.

The best thing you can do is make sure the computer you use to access Saturn Valley Online is secure.
Try to keep your passwords unique, stay away from weak passwords (e.g. Password, 1234, your first name, etc) and make sure the computer is clear of key loggers.
A good practice is to change your password every so often and to keep your details secure.

Sorry there isn't anything more we can do to help you.